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Company Reviews Augusta Precious Metals

Augusta Precious Metals Review 2025

The "white-glove" Gold IRA company with zero BBB complaints since 2012. Premium pricing, but is it worth it? We break down everything you need to know.

Updated: December 2025 15 min read

Augusta Precious Metals

4.9 /5

BBB Rating

A+

BCA Rating

AAA

Minimum

$50,000

Annual Fees

$180-$230

Best For: Investors with $50K+ who want premium service, transparent pricing, and an education-first approach.

✓ Pros

  • • Zero BBB/BCA complaints since 2012
  • • No-commission salespeople (salary-based)
  • • Free 1-on-1 educational web conference
  • • Up to 10 years of fees waived (promo)
  • • Transparent, published pricing
  • • Lifetime customer support
  • • Strong buyback program

✗ Cons

  • • High $50,000 minimum investment
  • • Must call for real-time pricing
  • • No online account setup
  • • Limited to gold and silver only
  • • Process is slower (education-focused)

Company Overview

Augusta Precious Metals was founded in 2012 by CEO Isaac Nuriani with a focus on retirement-focused precious metals investing. Headquartered in Casper, Wyoming (with offices in Beverly Hills, California), the company has built its reputation on an education-first approach that prioritizes investor understanding over sales.

Unlike many competitors that push for quick transactions, Augusta's model emphasizes teaching investors about economic factors, precious metals markets, and how gold fits into a diversified portfolio before any purchase discussion begins.

Key Company Facts

Founded: 2012
Headquarters: Casper, WY
CEO: Isaac Nuriani
Custodian: Equity Trust
Depository: Delaware Depository, Brink's
Products: Gold & Silver IRAs, Direct Purchase

Fee Structure

Augusta's fee structure is straightforward and among the most transparent in the industry:

Fee Type Amount Frequency
Account Setup $50 One-time
Annual Custodian Fee $80-$125 Annual
Storage Fee $100-$150 Annual
Shipping & Insurance $0 Covered by Augusta
First Year Total $230-$325

Current Promotion: 10 Years Fee-Free

As of December 2025, Augusta is offering to reimburse up to 10 years of IRA fees in premium silver coins for qualifying accounts. This effectively eliminates annual fees for a decade on larger investments.

Customer Reviews & Ratings

Augusta's reputation is exceptional across all major review platforms:

Better Business Bureau A+ / 4.92★

89+ reviews, 0 complaints filed

Trustpilot 4.9★

200+ verified reviews

Google Reviews 4.9★

Consistent praise for service

Consumer Affairs 5.0★

150+ customer reviews

Zero Complaints Record

Augusta has maintained a record of virtually zero complaints with the BBB and BCA since their founding in 2012. This is exceptionally rare in the Gold IRA industry.

The Augusta Experience

What sets Augusta apart is their process. Before discussing any purchase, they require prospective clients to attend a free educational web conference.

1

Free Information Kit

Request their investor kit to get an overview of precious metals IRAs.

2

Educational Web Conference

Attend a 1-on-1 session with Devlyn Steele (Harvard-trained economist) covering economic factors, Fed policy, and how precious metals fit into a portfolio.

3

Assigned Personal Agent

Work with a dedicated customer success agent who guides you through the entire process and remains your contact for the life of your account.

4

Account Setup & Funding

Augusta handles paperwork coordination with your existing 401(k)/IRA custodian and their partner custodian (Equity Trust).

5

Metal Selection & Purchase

Choose from pre-selected IRA-eligible gold and silver products with transparent pricing.

Products Available

Augusta focuses exclusively on gold and silver—they don't offer platinum or palladium. All products are IRA-eligible:

Gold Products

  • • American Gold Eagles
  • • American Gold Buffalos
  • • Canadian Gold Maple Leafs
  • • Gold bars (.9995+ purity)

Silver Products

  • • American Silver Eagles
  • • Canadian Silver Maple Leafs
  • • Silver bars (.999+ purity)

Is Augusta Right for You?

Augusta IS For You If:

  • ✓ You have $50,000+ to invest
  • ✓ You value education over quick sales
  • ✓ You want transparent, published pricing
  • ✓ Customer service quality matters
  • ✓ You prefer a slower, thorough process

Augusta Is NOT For You If:

  • ✗ You have less than $50,000
  • ✗ You want platinum/palladium
  • ✗ You prefer online self-service
  • ✗ You want to skip the education
  • ✗ You need the lowest possible fees

Our Verdict

Augusta Precious Metals delivers on its "white-glove service" promise. Their zero-complaint record, no-commission sales team, and education-first approach make them the gold standard for investors who can meet the $50,000 minimum.

The higher minimum means they're not for everyone, but if you qualify, the transparent pricing, lifetime support, and fee-waiver promotion make Augusta an excellent choice for serious retirement investors.

Rating: 4.9/5 — Best for investors with $50K+ who prioritize service and transparency.